Privacy Policy

At HARIBE BEAUTY HAIR, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website, purchase products, or communicate with us. By accessing our site or purchasing from us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Order Information: Purchase history, product preferences, order details, and delivery status.
  • Technical Data: IP address, browser type, device type, operating system, and cookies to improve your browsing experience.
  • Account Information (if you create one): Login details, saved addresses, and wishlists.
  • Communication Data: Messages sent through customer service, emails, or contact forms.

2. How We Use Your Information

Your information is collected and used for the following purposes:

  • To process and fulfill orders, including shipping and payment confirmation.
  • To provide customer support and respond to inquiries or complaints.
  • To personalize your shopping experience by recommending products.
  • To send marketing communications, promotions, or newsletters (with your consent).
  • To enhance website performance and user experience.
  • To prevent fraud, unauthorized transactions, and abuse of our services.
  • To comply with legal requirements, tax laws, and industry regulations.

3. Sharing of Information

We respect your privacy and will never sell your personal information. However, we may share your data with trusted third parties for specific purposes:

  • Payment Processors (e.g., credit card providers, PayPal, Klarna).
  • Shipping & Logistics Companies to ensure timely delivery.
  • IT Service Providers for website hosting, analytics, and data storage.
  • Legal Authorities if required by law or to protect our rights.

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your order.
  • Resolve disputes.
  • Comply with tax and legal obligations.
     Typically, order-related data is stored for a minimum of 5 years in compliance with tax regulations.

5. Cookies & Tracking

Our website uses cookies and tracking technologies to:

  • Remember your preferences (currency, cart items, login).
  • Analyze browsing behavior to improve site performance.
  • Provide targeted advertising.
     You can disable cookies in your browser settings, but this may affect your shopping experience.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to your personal data or update incorrect information.
  • Data Portability: Request a copy of your stored information.
  • Erasure (“Right to Be Forgotten”): Request deletion of your personal data where legally applicable.
  • Withdraw Consent: Opt out of receiving marketing emails anytime.
  • Restrict Processing: Request limitations on how we use your data.

To exercise your rights, contact us 

7. Data Security

We use SSL encryption, firewalls, and secure payment gateways to protect your personal information. While we take every precaution, no system is 100% secure, and you provide your data at your own risk.

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If discovered, such data will be deleted immediately.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be reflected by a new “Last Updated” date. We encourage you to review it periodically.